Refund Policy

Last updated: 14 September 2026

30-day money-back guarantee

We want EMPIRE Premium to be genuinely worth it. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — no hard questions asked.

How to request a refund

Refunds are processed through our payment provider, Stripe. To request a refund, reply to the receipt emailed to you after checkout, or contact us from the email address you paid with and we will issue the refund to your original payment method. Approved refunds typically reach your bank within 5–10 business days.

Cancelling your subscription

You can cancel EMPIRE Premium at any time via the subscription management portal on the pricing page, or from the link in your payment receipt. Cancelling stops future renewals; you keep premium access until the end of the current paid month. Cancelling is separate from a refund — use the refund request above if you also want a charge returned within the 30-day window.

Your statutory rights

This policy is in addition to, and does not limit, any rights you have under applicable consumer law, including the Australian Consumer Law.